Free uk delivery on orders over £100 (ex. vat)

United Kingdom (£GBP)

Frequently Asked Questions

Everything You Need to Know About Seagull

Got a question about our toilet tissue, packaging, sustainability, delivery, or ordering?

You’re in the right place. We’ve gathered answers to the questions our customers ask most, so you can find what you need quickly and get back to enjoying everyday comfort.

Frequently Asked Questions

What makes Seagull toilet tissue different?

Got a question about our toilet tissue, packaging, sustainability, delivery, or ordering?

You’re in the right place. We’ve gathered answers to the questions our customers ask most, so you can find what you need quickly and get back to enjoying everyday comfort.

Yes. Seagull Supreme features a soft 3-ply quilted design that delivers a comfortable feel while maintaining dependable strength and absorbency for everyday use.

Yes. We are committed to responsible sourcing and use FSC-certified materials, helping support responsibly managed forests and more sustainable production practices.

Our packaging is designed with sustainability in mind and is 100% recyclable. We recommend checking your local recycling guidelines before disposal.

Seagull is available in different pack and bulk quantities, making it easy to choose an option that suits your household, family, workplace, or business needs. You can view the currently available options in our product range.

Yes. Larger quantities are available for customers who want to stock up, as well as for offices, hospitality businesses, commercial premises, and other high-use environments.

We deliver to supported locations across the UK. Delivery times may vary depending on your postcode, order size, and product availability. Any available delivery information will be shown during the ordering process.

Available payment methods are displayed securely during checkout. We use secure payment processing to help protect your information when placing an order online.

If you need to change or cancel an order, please contact our team as soon as possible. We’ll do our best to help, although changes may not be possible once an order has already been processed or dispatched.

Please contact our customer support team with your order details and, if applicable, photographs of the issue. Our team will review your request and help with damaged products, incorrect orders, returns, delivery questions, or any other support you may need.